Shipping policy
Processing Time All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.
Shipping Methods & Estimated Delivery Times
| Destination | Estimated Delivery Time |
|---|---|
| United States | 5–10 business days |
| Europe / Australia / Japan / Korea | 10–20 business days |
| Rest of World | 15–30 business days |
Delivery times are estimates and may vary due to customs clearance, carrier delays, or other factors beyond our control.
Shipping Rates Shipping rates are calculated at checkout based on your location and order weight.
Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package on the carrier's website.
Customs & Import Duties International orders may be subject to customs fees, import duties, or taxes imposed by the destination country. These charges are the responsibility of the customer. We are not responsible for delays caused by customs processing.
Lost or Delayed Packages If your package has not arrived within the estimated delivery window, please contact us at isudazhan@qq.com. We will do our best to assist you in locating your shipment.
Contact Us For any shipping-related questions, please reach out to us at isudazhan@qq.com.